If creating efficiencies, improving work systems and reducing significant errors is part of your job, or the way you think, this book is for you! It is a fascinating read, well written and full of practical and interesting stories.
Atul Gawande, who is a surgeon, uses examples from medicine, finance, construction and aviation to build a strong case for the importance of short, helpful checklists to standardize operations and eliminate crucial errors that can have life and death consequences.
